Customer Relationship Management

project

in this section we can manage everything related to project management like Project Development Process, Execution stages, client update, who is working on this project, team details and linking with this project.

Clients

we can manage client profile with this section. And all the details of client like his project, services, invoices, task, regular renewal reminders and task.

Services

all the services will be list which we provided to client , service wise we can link the client and client wise we can get details about provided services.

Milestone

milestone is a part and breakdowns of payment which we are taking from client , we manage all the milestone here work wise date wise and stage wise.

Outsource

is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either usually executed or had previously been done by the company's own employees. ... They frequently outsource customer service and call service functions.

Leads

leads are the details of Upcoming client and the person who can be convert in to the client.

Daily Updates

In Daily Update we took entry of all the employee work status of project wise and provide to our client on daily basis

Reminder

reminder is as usual reminders alert for every task which we need to mention for next day or next schedule.

Invoice

An invoice is a document issued by a seller to the buyer that indicates the quantities and costs of the products or services provider by the seller. ...Payment terms indicate the maximum amount of time that a buyer has to pay for the goods and/or services that they have purchased from the seller.

Tasks

In task we mention every task details and assign to team and team visit the task and work accordingly and give update and remark in the task using employee panel and admin visit employee remark.

Notes

a brief record of points or ideas written down as an aid to memory.

HR

in this Section we will manage whole HR activities with salary and attendance and everything about HR department.

Enquiries

in this section we are getting all online enquiry from business website and other resources so here we can review all in tabular format with complete details and can follow up for business development.

Sub Admin

in this CRM we have sub admin panel to manage second layer task and features which will be assign by admin to sub admin with limited permission according to profile.

Chat

Chat refers to the process of communicating, interacting and/or exchanging messages over the Internet. It involves two or more individuals that communicate through a chat-enabled service or software.

Mail Box

A box into which mail is delivered, especially one mounted on a post at the entrance to a person's property.

Tickets

in ticket section we have idea ticket feature which is for providing support and service to client , client can create ticket for his problems and admin will get the ticket and will provide solution and update ticket status.

To Do List

this will be a universal feature which we get on all apps and web application to make a list of regular task so system can manage everything as per the requirement.

Proposal

are written when people need to ask permission to make a purchase, do a project, or write a paper; the proposal is a formal way of putting forth an idea and asking for action to be taken on that idea

Masters

in this master section we manage all the records which we need to customize from admin panel.

Packages

we made some packages for our services like in IT we provide 3-4 packages for multiple service s so that client can by packages and can use our professional services.

Calendar

a chart or series of pages showing the days, weeks, and months of a particular year, or giving particular seasonal information.

File Manager

in project daily update, additional work ,payment report, project status all things are available.

SMS

using this feature we can send SMS to client and also can use custom SMS features to write them also can use bulk SMS feature for branding, marketing and another SMS related services.

Career

Career section use to filter all the received resume of candidate who apply for job in our organization using our business website . so we can filter skill wise, experience wise , gender wise and everything.

Testimonial

In promotion and of advertising, a testimonial or show consists of a person's written or spoken statement extolling the virtue of a product. The term "testimonial" most commonly applies to the sales-pitches attributed to ordinary citizens, whereas the word "endorsement" usually applies to pitches by celebrities.

Portfolio

A portfolio is a list of work which we done for our client and we can share url here so all the made website and mobile apps so client can visit and see our work quality.

Device

in device section we manage all the device which we are using in organization and all the configuration of every device.

Blog

A blog is a discussion or informational website published on the World Wide Web consisting of discrete, often informal diary-style text entries. Posts are typically displayed in reverse chronological order, so that the most recent post appears first, at the top of the web page.

Forum

An Internet forum, or message board, is an online discussion site where people can hold conversations in the form of posted messages. They differ from chat rooms in that messages are often longer than one line of text, and are at least temporarily archived.

Analytics

its a analysis of all kind of records in CRM like payment. milestone, project, clients and everything.

Profile

A user profile is a visual display of personal data associated with a specific user, or a customized desktop environment. A profile refers therefore to the explicit digital representation of a person's identity. A profile can be used to store the description of the characteristics of a person.

Tasks

In task we mention every task details and assign to team and team visit the task and work accordingly and give update and remark in the task using employee panel and admin visit employee remark.

Leave

Its leave management module where employee can apply for leave and admin will approve/ disapprove and employee will get notification.

Projects

in this section we can manage everything related to project management like Project Development Process, Execution stages, client update, who is working on this project, team details and linking with this project